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Our Code of Practice

Our Code of Practice provides you with a guide to the standards and practices of the Bosch Car Service network.

Bosch Car Service - Our code of practice

When you visit a Bosch Car Service garage you can depend on our expertise to get the job done. Regardless of how well you know your car, you can always feel confident in the advice you are given and the standard of workmanship you will receive. That’s why Bosch have produced this Code of Practice for our approved network of garages.

This Code of Practice sets out in a clear way what you can expect from our network. Each and every one of our approved garages works within these guidelines.

Our 8-point customer commitment at a glance:

- We always treat customers with fairness and respect

- Clear and uncomplicated billing

- Work will always be carried out in a timely fashion

- We will not sell you unnecessary parts, services or guarantees

- Complaints will be dealt with fairly and quickly

- Like-for-like quality parts are always used

- All repairs will be conducted in line with manufacturers’ recommendations

- Our promotions and advertising will be honest and truthful

To get a full understanding of Bosch Car Services' standards and practices, please see the full Code of Practice below:

Bosch Car Service Code of Practice (PDF, 788.2 kB)

High quality service for your car

Bosch Car Service - the car experts. This is the right address for outstanding service quality for your car. Whether you are looking for advice, repair or service work we can offer the full package - coupled with the unique expertise of Bosch, the world's leading original equipment supplier for virtually all makes.

The experts from Bosch Car Service are fully equipped to deal with the latest automotive technology in vehicles of all makes and keep them in perfect working order. And so your car is always in the best possible hands when you take it to Bosch Car Service for maintenance and repair.

For everything your car needs!

Is there anything else you would like to know?

We would be delighted to answer any questions you may have. Please contact us at: BCS@uk.bosch.com. We look forward to hearing from you.

 

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